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Category: HCAHPS

Jul 1, 2016

Emily S


How can hospitals improve patient satisfaction? By engaging their employees

For years, hospitals earned high (or low) ratings based almost entirely on the medical care they delivered. That’s changed, thanks to formal tools like the national Hospital Consumer Assessment of Healthcare Providers and Systems survey and reviews posted on Yelpand social media. Today, providing a...

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The Penn Medicine Center for Health Care Innovation engages interdisciplinary teams to reimagine health care delivery for dramatically better value and patient outcomes.

The Leonard Davis Institute of Health Economics (LDI) is Penn's center for research, policy analysis, and education in health systems. Its 200 Senior Fellows analyze the medical, economic, and social issues that influence how health care is organized, financed, managed, and delivered across the U.S.

We are passionate about pursuing impactful research and eager to explore opportunities that will enable a culture of social media and health innovation at Penn, Penn Medicine, and beyond.  Have an idea for a project?  Interested in collaboration?  Click here to learn more about how to contact us.